Privacy Policy — Mango Nexus LLC

Privacy Policy

Effective Date: 28-08-2025 | Mango Nexus LLC — Sheridan, Wyoming

1. Introduction

Mango Nexus LLC ("Mango Nexus," "we," "our," or "us") provides automated communication services including appointment reminders and booking confirmations ("Services"). This Privacy Policy explains how we collect, use, disclose, and protect information when providing our Services. By engaging our Services, you agree to this Privacy Policy.

2. Information We Collect

Client Information: Name, business name, email address, phone number, billing details.
End-User Data (your customers): Names, phone numbers, appointment details, and message preferences necessary to deliver transactional messages.
Technical Data: IP addresses, device information, browser type, cookies, and communication logs used to provide and troubleshoot Services.

3. How We Use Information

We use information to deliver and manage appointment reminders and confirmations, respond to client inquiries, comply with applicable laws (including TCPA and carrier rules), and improve our Services. We do not use your data for marketing unless you explicitly agree otherwise.

4. SMS Communications

By providing a phone number, end-users consent to receive transactional SMS messages from Mango Nexus LLC for appointment confirmations and reminders. Message frequency depends on scheduled appointments. Message & data rates may apply. Users may opt out at any time by replying STOP. For assistance, reply HELP.

5. Sharing of Information

We do not sell or rent personal data. We may share information with:

Service providers who assist with hosting, messaging, payment processing, and analytics;
Legal authorities when required by law or subpoena;
Third parties involved in a merger, acquisition, or sale of assets.

6. Data Retention

We retain information only as long as necessary to provide Services and to comply with legal obligations. We maintain opt-in records (timestamp, source, and where available IP address) to support compliance with messaging rules and audits.

7. Security

We implement reasonable technical and organizational measures to protect information. However, no system is completely secure. If a data breach occurs, we will follow applicable law and notify affected parties as required.

8. Your Rights

Depending on jurisdiction, you may request access, correction, or deletion of personal data we hold about you. To exercise these rights, contact us at [email protected].